Hemswell Indoor Market

PRIVACY POLICY

Last Updated: August 2026

1. Who We Are

The website address is: https://hemswellindoormarket.co.uk.

This website is operated by Hemswell Indoor Market / Hangar Heritage Events (“we”, “us”, “our”). We are currently in the process of incorporating Hangar Heritage Events CIC as a Community Interest Company registered in England and Wales.

This website is an independent third-party platform operated solely by Hemswell Indoor Market / Hangar Heritage Events. It is not owned, operated, or maintained by the site landowners, property management, or airfield site operators of RAF Hemswell. For general site management inquiries unrelated to our market stalls or organized events, please contact the site property management directly.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller responsible for your personal data on this website is Martin Knight t/a Hemswell Indoor Market / Hangar Heritage Events.

If you have any questions about this privacy policy or our data practices, please contact us at:

  • Email: info@hemswellindoormarket.co.uk
  • Postal Address: The Hangar, RAF Hemswell, Lincolnshire

2. What Personal Data We Collect and Why We Collect It

We collect personal information when you interact with our website, submit trader inquiries, book event pitches, or attend our market meets.

A. Contact & Trader Inquiry Forms

When you submit an inquiry or apply for a market/event pitch on our website, we collect:

  • Your Name
  • Business Name & Trading Details
  • Email Address & Phone Number
  • Pitch requirements and descriptions of items sold

Lawful basis: Performance of a contract or steps taken at your request prior to entering into an agreement (processing your stall application or answering your direct business inquiry).

B. Comments & Community Posts

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with automated spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to verify usage. The Gravatar privacy policy is available here: https://automattic.com/privacy/.

C. Event Photography, Media & Vehicle Notice

  • Website Uploads: If you upload images to the website (e.g. trader product photos), you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors can download and extract location data.
  • Event & Public Photography: By attending, participating in, or trading at events organized by us (including The Hangar Meet), you acknowledge that public photography, crowd filming, and event recording take place on site. We publish photographs and videos featuring event crowds, market stalls, and participating vehicles on our website, official social media channels, and promotional materials to support local community events and trader activities.
  • Image Removal Requests: We respect your privacy. If you or a member of your family appear in a photo published on our website or social media platforms, or if your vehicle’s registration number is visible and you would like the image removed or blurred, please contact us at info@hemswellindoormrket.co.uk with details of the photo. We will promptly review and remove or edit the image upon request.

D. Cookies & Analytics

Our website uses cookies to improve user experience, manage logins, and analyze site traffic:

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience (duration: 1 year).
  • Login Cookies: Temporary cookies test browser compatibility. When logged in, cookies save login info (2 days) and display options (1 year).
  • Analytics: We use basic analytics tools to measure website traffic and improve site navigation for market visitors.

3. How We Use Your Personal Data

We use your personal data to:

  • Manage and coordinate market pitch bookings and event participation.
  • Process invoices, receipts, and sponsorship records.
  • Respond to customer inquiries regarding opening hours, site facilities, and trader listings.
  • Send official event updates or market newsletters (where you have explicitly requested them).
  • Detect and prevent online spam or security breaches.

4. Who We Share Your Data With

We never sell, rent, or trade your personal data to third parties for marketing purposes. We only share data with trusted third-party service providers necessary to run our website and business operations:

  • Website Hosting & Email Services: IONOS (operates servers under strict UK/EU data compliance).
  • Automated Spam Detection: Visitor comments and form submissions may be checked through an automated spam detection service.
  • Financial & Accounting Software: Booking and payment records shared with our accounting tools and HMRC to meet legal reporting requirements.
  • Legal Obligation: If required by law or local authorities to comply with safety and legal regulations.

5. How Long We Retain Your Data

  • Trader & Commercial Inquiries: Retained for as long as necessary to manage your booking, plus up to 6 years to satisfy standard UK tax and legal record-keeping requirements.
  • Comments & Metadata: Retained indefinitely to automatically recognize and approve follow-up comments.
  • Registered User Profiles: For users that register on our site, we store the personal information provided in their profile until account deletion is requested.

6. What Rights You Have Over Your Data

Under UK GDPR, you hold the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we rectify inaccurate or incomplete personal information.
  • Erasure (“Right to be Forgotten”): Request that we delete personal data held about you (excluding data we are legally obligated to keep for legal or accounting purposes).
  • Object / Restrict: Object to our processing of your personal data or ask us to restrict how it is used.

To exercise any of these rights, please contact us via email at info@hemswellinddormarket.co.uk

7. How We Protect Your Data

We use SSL encryption (https://) across our entire domain to protect information transmitted between your browser and our website. Access to back-end administration and trader data is strictly restricted.

8. Complaints

If you have concerns about how we handle your personal data, please contact us directly first so we can resolve the issue. You also have the right to lodge a complaint with the UK data protection authority:

Information Commissioner’s Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: https://ico.org.uk

Tel: 0303 123 1113